OpenAI Debuts Enterprise Data Integration Feature to Rival Microsoft 365 Copilot

ChatGPT Expands Enterprise Capabilities with New Data Integration

OpenAI has launched a significant new feature called “Company knowledge” for ChatGPT, according to reports from the company’s announcement. This development positions ChatGPT more directly as a competitor to Microsoft 365 Copilot, which has previously held an advantage in enterprise data integration. The new capability allows ChatGPT to search across connected business applications and provide responses based on company-specific information.

ChatGPT Expands Enterprise Capabilities with New Data Integration
How Company Knowledge Works
Current Limitations and Future Enhancements
Availability and Complementary Features
Competitive Landscape

How Company Knowledge Works

The Company knowledge feature operates through a specialized version of the GPT-5 model that’s trained to access multiple enterprise data sources, sources indicate. To use the feature, users must first connect their enterprise applications to ChatGPT, then select “Company knowledge” under the message composer before entering their query. While ChatGPT processes the request, users can follow along in a sidebar to observe which sources are being searched and how the information is being utilized.

When responses are generated, they include clear citations showing exactly which enterprise sources informed the answer, along with specific text snippets drawn from those sources. Analysts suggest this transparency feature addresses enterprise concerns about AI hallucination and verification. Users can click on any citation to open the original source document for further context.

Current Limitations and Future Enhancements

The report states that when Company knowledge is enabled, ChatGPT temporarily loses the ability to search the web or create charts and images. However, users can disable the feature after obtaining company-grounded responses and continue the same conversation with full capabilities restored. OpenAI has indicated plans to integrate Company knowledge with ChatGPT’s complete feature set in the coming months, according to the company’s roadmap.

Availability and Complementary Features

This new enterprise-focused capability is currently rolling out to ChatGPT Business, Enterprise, and Edu users. In related news, OpenAI announced that ChatGPT project sharing is now available to all users globally across web, iOS, and Android platforms. reportedly, tier limitations apply: Pro users can have up to 40 files and 100 collaborators, Plus and Go users up to 25 files and 10 collaborators, while Free users are limited to 5 files and 5 collaborators., according to according to reports

Competitive Landscape

The introduction of Company knowledge narrows the functionality gap between ChatGPT and Microsoft 365 Copilot, which has leveraged Microsoft Graph connectors to access unstructured business data from third-party applications. With both platforms now offering similar enterprise data integration and citation capabilities, analysts suggest the competition in enterprise AI assistance is intensifying significantly. The feature enables ChatGPT to connect with popular business platforms including Slack, SharePoint, Google Drive, and GitHub, creating a more comprehensive knowledge retrieval system for organizational use.

References

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